Frequently Asked Questions
General Questions
Our virtual design packages are available worldwide. If you are seeking design and project management services, please contact us, and we will be able to assist you more effectively.
Our process begins with a discovery call to discuss your goals, budget, and property details. Afterward, we’ll provide a customized proposal and contract for your review. Once the contract is signed and payment is finalized, you’ll be assigned a design slot, officially onboarding your project.
Before the design phase begins, we’ll guide you on submitting property photos and a Matterport scan.
It’s best to begin while you’re still under contract, so once the property purchase is finalized, you can immediately move forward with ordering furniture and design elements.
During our discovery call, we’ll ask about your closing date to ensure we schedule your design period two weeks prior.
The project timeline depends on the type of project, the size of your property, and the complexity of the design. Generally, Virtual Designs take about 4 weeks, while Design & Project Management projects take approximately 9 weeks. The timeline will be outlined in our contract, and we will provide an exact handoff date.
The first week is focused on market research and developing a strategy for your property. Then, we enter the design period, which lasts 2 weeks to source all furniture and design elements. If project management is included, we will spend 3 weeks purchasing and tracking items, hiring contractors, and overseeing the project. Finally, we will allocate an additional week to travel to your property, oversee the setup, photograph the space, and ensure it’s turnkey, so you can begin listing your rental.
With our Brand Design package, we’ll work with you to define your brand identity through a custom logo design, tailored to reflect the unique essence of your property. This package includes two revisions to ensure the final design perfectly aligns with your vision. Once finalized, the logo will be strategically integrated into the overall design, seamlessly featured across various elements.
Additionally, we’ll help you craft a signature scent, making your rental instantly recognizable with a distinct, memorable aroma. For an added touch, we can connect you with local coffee roasters or breweries to develop your own exclusive coffee or beer.
Timeline: The Brand Design process takes 1–2 weeks and will be completed before the main design phase begins. Pricing varies based on your selected add-ons—let’s create a standout experience for your guests!
In our market research, we analyze your region to understand the strategies of top-performing short-term rentals. We assess design trends, traveler demographics, seasonal and recurring events, and the reasons people visit the area.
Our goal is to identify key amenities that can help you command higher nightly rates and determine the ideal guest count. Using these insights, we create a tailored design plan, including a customized amenities package and optimal bed arrangements suited to your target audience. For example, we wouldn’t add bunk beds in a market like Nashville if the primary guests are adult females who prefer not to share a bed. Our strategy is focused on attracting premium renters and ensuring the best possible return on investment.
Yes, we offer revisions. After reviewing the initial designs, you can provide feedback, and we’ll make one round of revisions━if requested. We recommend reviewing your design package and compiling any changes within 2 days of receiving it. Once we have your list, we’ll proceed with the complimentary revision.
Please note, standard edits are included, but if extensive changes are requested, a change order and fees may apply.
Any revisions beyond the complimentary round will incur an additional fee.
The sooner you finalize your list, the sooner we can make adjustments to keep you on track for your ordering deadline. However, this is not guaranteed and you should note, revisions may impact the completion timeline.
Design Questions
We set aside approximately 2 weeks for the design process. During this time, we’ll put together design boards, source furniture, and finalize all the design elements. Once ready, we’ll schedule a video meeting to present the designs and product selections for your review. You’ll have the opportunity to share your feedback, and we’ll make one round of revisions if necessary. (Please keep in mind that any changes requested may affect the project timeline.)
We understand that creating a standout vacation rental requires more than just following trends. While TikTok and current fads may influence some designs, we base our approach on proven principles like color theory, market analysis, and timeless aesthetics. We know how to craft Instagram-worthy spaces, but we also pay close attention to the finer details—whether it’s how lighting affects a room’s ambiance or strategically leaving open spaces to give the eyes a moment to reset. Our expertise lies in balancing beauty and function, always finding innovative solutions to elevate the design while ensuring it’s both visually stunning and thoughtfully composed.
With that in mind, we design every STR to have its own distinct voice and personality. No two rentals are alike! Each space is carefully curated to reflect its individual character, ensuring a truly unique experience for every guest.
A rough estimate is $5,000 per bedroom and $8,000 for each common area (living room, billiards room, etc).
We source furniture from various retailers, including Amazon, Wayfair, World Market, Living Spaces, and Article. We believe in selecting high-quality furniture that also makes sense as an investment. Occasionally, we explore higher-end vendors like Crate & Barrel, CB2, Serena & Lily, One Kings Lane, and Arhaus to find unique pieces on sale, offering a balance between quality and affordability. Most importantly, we always check reviews to ensure that the items we select are worth the investment.
Additionally, we’ve partnered with Minoan to offer discounted rates on purchases. If you choose our Virtual Design services, you’ll receive a link from Minoan to access your cart around the same time we send out your design. This allows you to purchase directly from them and take advantage of the discounted pricing. Please note, this is in addition to the product spreadsheet we provide with our design packages. If you opt for our Design & Project Management services, we automatically work with Minoan and purchase through them on select vendors to secure the best pricing for you.
Yes, all of our design packages include sourcing essential items━We take care of all the tedious tasks for you!
Once you’ve hired us on, we focus on every detail to ensure that all items in the property complement each other, helping your brand stand out. Additionally, we provide an essentials product list that includes items like cleaning supplies, toiletry supplies, storage bins, and more.
We recommend that our clients make all purchases during the week following the design handoff to ensure items are still available and in stock. One of our main vendors, Wayfair, often experiences stock shortages within a few weeks, so we cannot emphasize enough the importance of purchasing items promptly. If an item is out of stock, you will have one week after the design handoff to notify us, and we will source an alternative. After this period, we are not responsible for sourcing replacements.
Project Management Questions
We are currently accepting projects in all areas of the United States, as well as a few locations outside the continental U.S. Please contact us for more information to see if we can work in your area.
Yes, we typically cover our flights and other travel expenses. However, in some cases, a travel fee may be added to the contract. If your property requires additional travel or installation fees, these will be outlined in the contract and discussed with you in advance.
In addition to our service fee, you will be responsible for the expenses of all furniture and contractors, such as painters, wallpaper installers, movers, photographer, and others.
Yes! We will hire and coordinate with a local photographer on installation day to capture high-quality, cover-worthy images.
We work with a variety of professionals, including painters, wallpaper installers, muralists, movers, furniture builders, wall mount installers, electricians, string light specialists, and junk removal services. We will find and manage all of these local contractors for your project.
Absolutely! We always ask our clients if they have a preferred cleaning team to collaborate with during install week. This allows us to guide the cleaners on specific details, such as the placement of throw pillows, blankets, and the proper bed setup. By setting these expectations upfront, the property will consistently reflect the intended design, ensuring it looks flawless for every guest.
Once the design is finalized, we’ll place orders for all items and track their progress. We’ll work with you to determine the best location for deliveries during this waiting period. Most items will arrive within 3-4 weeks, and during that time, some contracted work will be completed. In week 5, we’ll travel to the property to handle the installation and oversee the photoshoot.
We allocate 1 week on-site at the property. During this time, we’ll manage the furniture installation, coordinate with any final contractors to complete the finishing touches, handle the decorating and staging, and direct the photoshoot.
Contact Us
Thanks for checking us out! Let’s chat about how we can make your STR into a sought-after destination.
Schedule a free consultation today and let’s get started on your project.
