Frequently Asked Questions
General Questions
Our process begins with a discovery call to discuss your goals, budget, and property details. Afterward, we’ll provide a customized proposal and contract for your review. Once the contract is signed and payment is finalized, you’ll be assigned a design slot, officially onboarding your project.
Before the design phase begins, we’ll guide you on submitting property photos and a Matterport scan.
The best time to contact us is while you’re still under contract. Once your purchase closes, we’re ready to move immediately—allowing furniture orders, design selections, and timelines to stay ahead of shipping delays. During our discovery call, we’ll confirm your closing date and schedule your design period to begin roughly two weeks prior, ensuring a seamless transition from purchase to setup.
Project timelines vary based on service level. Virtual Design projects typically take about 5 weeks, while full Design & Project Management projects average 10 weeks. Your exact timeline and handoff date will be clearly outlined in your contract.
Our process is intentional and streamlined:
Week 1-2: Market research and strategy development tailored to your property and revenue goals
Weeks 3–5: Design phase, including sourcing all furniture and design elements, plus one complimentary round of revisions (rules apply—see “Are revisions included?” for details).
Weeks 6–9 (if applicable): Purchasing, logistics coordination, contractor management, and project oversight
Final Week (if applicable): On-site setup, styling, professional photography, and final walkthrough—so your property is fully turnkey and ready to list
In our market research, we analyze your region to understand the strategies of top-performing short-term rentals. We assess design trends, traveler demographics, and the reasons people visit the area.
Our goal is to identify key amenities that can help you command higher nightly rates and determine the ideal guest count. Using these insights, we create a tailored design plan, including a customized amenities package and optimal bed arrangements suited to your target audience.
With our Brand Design package, we’ll work with you to define your brand identity through a custom logo design, tailored to reflect the unique essence of your property. This package includes two revisions to ensure the final design perfectly aligns with your vision. Once finalized, the logo will be strategically integrated into the overall design, seamlessly featured across various elements.
Additionally, we’ll help you craft a signature scent, making your rental instantly recognizable with a distinct, memorable aroma. For an added touch, we can connect you with local coffee roasters or breweries to develop your own exclusive coffee or beer.
Timeline: The Brand Design process takes 1–2 weeks and will be completed before the design phase begins. Pricing varies based on your selected add-ons.
Yes, revisions are included. Once you receive your initial design package, you’re welcome to share your feedback, and we’ll take care of revisions within our complimentary revision allowance. We recommend reviewing everything and sending us a single, consolidated list of changes within 2 days so we can move forward efficiently.
To keep things on track, feedback submitted after this timeframe may impact the included revision, with additional revisions billed separately.
Our Virtual Design packages are available worldwide. For full Design & Project Management services, we are currently accepting projects in most areas across the United States. Please contact us to determine if your property is within our service area.
Design Questions
We allocate about 2 weeks for the design phase. During this time, we’ll create your design boards, source furniture, and finalize all design elements. Once everything is ready, we’ll schedule a video meeting to present the designs and product selections for your review. You’ll have the opportunity to share your feedback, and we’ll complete one round of revisions (rules apply).
We understand that creating a standout vacation rental takes more than following trends. While TikTok and popular fads can offer inspiration, our approach is rooted in proven design principles like color theory, market research, and timeless aesthetics. We design Instagram-worthy spaces while paying attention to the details that truly elevate a property, from how lighting shapes a room’s atmosphere to creating unique, themed spaces tailored to your property and location. Our expertise lies in balancing style and function, delivering thoughtful, innovative designs that make your rental both distinctive and unforgettable.
As a general guideline, we recommend budgeting around $5,000 per bedroom and $8,000 for each common area (living room, billiards room, etc.), though exact costs may vary depending on your property and strategy plan.
We carefully source furniture from a range of trusted retailers, including Wayfair, Amazon, and Article, always checking reviews to ensure the pieces we select are worth the investment. For unique or higher-end items, we also explore vendors like CB2, Anthropologie, and Arhaus, focusing on high-quality pieces that combine style and long term value.
To help you get the best pricing, we’ve partnered with Minoan. If you choose our Virtual Design services, you’ll receive a link to your Minoan cart when we deliver your design, making it easy to purchase directly and take advantage of discounted pricing. For Design & Project Management projects, we handle purchases through Minoan on select vendors to secure the best deals for you.
Yes, all of our design packages include sourcing essential items━We take care of all the tedious tasks for you!
Once you’ve hired us on, we focus on every detail to ensure that all items in the property complement each other, helping your brand stand out. Additionally, we provide an essentials product list that includes items like cleaning supplies, toiletry supplies, storage bins, and more.
We recommend that our clients make all purchases during the week following the design handoff to ensure items are still available and in stock. One of our main vendors, Wayfair, often experiences stock shortages within a few weeks, so we cannot emphasize enough the importance of purchasing items promptly. If an item is out of stock, you will have one week after the design handoff to notify us, and we will source an alternative. After this period, we are not responsible for sourcing replacements.
Project Management Questions
Absolutely! We’ll hire and coordinate with a local photographer to capture professional, cover-worthy images of your property.
We collaborate with a range of skilled professionals, including muralists, movers, electricians, and more. We’ll handle sourcing and managing all local contractors, ensuring that every professional we work with is fully qualified and insured to deliver high-quality results.
Once your design is finalized, we place orders for all furniture and design elements, tracking their progress and coordinating delivery locations with you during the waiting period. Most items typically arrive within 3–4 weeks, during which some contracted work may be completed.
We then allocate 1 week on-site at your property to manage the full installation process. During this time, we oversee furniture placement, coordinate with contractors to complete finishing touches, handle staging, and manage the photoshoot. Our goal is to ensure your property is completely turnkey and ready to welcome guests.
We typically cover our own travel, including flights and related expenses. In some cases, a travel or installation fee may be added to the contract, but any additional charges will always be outlined in advance.
Beyond our service fee, you will be responsible for the costs of all furniture and any contractors involved in the project, such as painters, movers, photographers, and other specialists. This approach ensures full transparency so you know exactly what to expect while we focus on delivering a beautifully designed, turnkey property.
Absolutely! We always ask our clients if they have a preferred cleaning team to collaborate with during install week. This allows us to guide the cleaners on specific details, such as the placement of throw pillows, blankets, and the proper bed setup. By setting these expectations upfront, the property will consistently reflect the intended design, ensuring it looks flawless for every guest.
Contact Us
Thanks for checking us out! Let’s chat about how we can make your STR into a sought-after destination.
Schedule a free consultation today and let’s get started on your project.
