Frequently Asked Questions
General Questions
Our process begins with a discovery call to discuss your goals, budget, and property details. Afterward, we’ll provide a customized proposal and contract for your review. Once the contract is signed and payment is finalized, you’ll be assigned a design slot, officially onboarding your project.
Before the design phase begins, we’ll guide you on submitting property photos and a Matterport scan.
The best time to contact us is while you’re still under contract. Once your purchase closes, we’re ready to move immediately—allowing furniture orders, design selections, and timelines to stay ahead of shipping delays. During our discovery call, we’ll confirm your closing date and schedule your design period to begin roughly two weeks prior, ensuring a seamless transition from purchase to setup.
Project timelines vary based on service level. Virtual Design projects typically take about 5 weeks, while full Design & Project Management projects average 10 weeks. Your exact timeline and handoff date will be clearly outlined in your contract.
Our process is intentional and streamlined:
Week 1-2: Market research and strategy development tailored to your property and revenue goals
Weeks 3–5: Design phase, including sourcing all furniture and design elements, plus one complimentary round of revisions (see “Are revisions included?” for details).
Weeks 6–9 (if applicable): Purchasing, logistics coordination, contractor management, and project oversight
Final Week (if applicable): On-site setup, styling, photography direction, and final walkthrough—so your property is fully turnkey and ready to list
In our market research, we analyze your region to understand the strategies of top-performing short-term rentals. We assess design trends, traveler demographics, and the reasons people visit the area.
Our goal is to identify key amenities that can help you command higher nightly rates and determine the ideal guest count. Using these insights, we create a tailored design plan, including a customized amenities package and optimal bed arrangements suited to your target audience.
Brand Design can be added to either of our design services and is developed to complement the property’s interior design and overall identity. The process includes establishing a brand direction, then creating elements such as a custom logo, color palette, typography, and supporting visuals. We’ll refine the direction with your feedback and provide the final brand assets for use across your property and guest-facing materials.
Timeline: The Brand Design process takes 1–2 weeks and will be completed before the design phase begins. Pricing starts at $2,500 and includes up to two rounds of revisions. Additional revisions or changes outside the agreed-upon scope are billed at $100/hour.
Yes. Your design package includes up to 5 hours of revisions. After receiving your initial design package, you’ll have the opportunity to review the work and provide one consolidated list of feedback for us to address.
To keep your project moving efficiently, feedback should be submitted within 3 business days of receiving the design package. This allows us to schedule your revisions and maintain the overall project timeline.
The included revision time is intended for reasonable adjustments to the approved design direction. Changes that require a significant redesign, introduce new scope, or exceed the 5-hour allowance will be billed at $100/hour.
Our Virtual Design packages are available worldwide. For full Design & Project Management services, we are currently accepting projects in most areas across the United States. Please contact us to determine if your property is within our service area.
Yes. Our minimum project fee depends on the level of service selected:
Virtual Design: $5,000 minimum
Design + Project Management: $10,000 minimum
For larger or more complex properties, final pricing is customized based on the overall project scope, property size, and services required.
Design Questions
We allocate approximately 2 weeks for the design phase, during which we’ll develop your design boards, source furniture and décor, and finalize the design details for each space. Once the initial design package is complete, we’ll schedule a video presentation to walk you through the designs and product selections. You’ll then have the opportunity to provide feedback and revisions will be completed within the included 5-hour revision allowance, subject to our revision policy.
We understand that creating a standout vacation rental takes more than following trends. While TikTok and popular fads can offer inspiration, our approach is rooted in proven design principles like color theory, market research, and timeless aesthetics. We design Instagram-worthy spaces while paying attention to the details that truly elevate a property, from how lighting shapes a room’s atmosphere to creating unique, themed spaces tailored to your property and location. Our expertise lies in balancing style and function, delivering thoughtful, innovative designs that make your rental both distinctive and unforgettable.
As a general guideline, we recommend budgeting around $5,000 per bedroom and $8,000 for each common area (living room, billiards room, etc.), though exact costs may vary depending on your property and strategy plan.
We carefully source furniture from a range of trusted retailers, including Wayfair, Amazon, and Article, always checking reviews to ensure the pieces we select are worth the investment. For unique or higher-end items, we also explore vendors like CB2, Anthropologie, and Arhaus, focusing on high-quality pieces that combine style and long term value.
To help you get the best pricing, we’ve partnered with Minoan. If you choose our Virtual Design services, you’ll receive a link to your Minoan cart when we deliver your design, making it easy to purchase directly and take advantage of discounted pricing. For Design & Project Management projects, we handle purchases through Minoan on select vendors to secure the best deals for you.
Yes, all of our design packages include sourcing essential items━We take care of all the tedious tasks for you!
Once you’ve hired us on, we focus on every detail to ensure that all items in the property complement each other, helping your brand stand out. Additionally, we provide an essentials product list that includes items like cleaning supplies, toiletry supplies, storage bins, and more.
We recommend that all purchases be made within one week of the design handoff to help ensure that selected items remain available and in stock. Inventory can change quickly, particularly with vendors such as Wayfair, and items may sell out or become unavailable with little notice.
If a selected item becomes unavailable during this period, please notify us so we can source an alternative. After the one-week period, replacement sourcing is not included, and we cannot guarantee the availability of previously selected items.
Project Management Questions
Yes. We work with professional local photographers to coordinate the shoot, style the property, and provide direction to help capture the design at its best. Photography services and fees are separate from our design and project management services.
We work with a network of local professionals and specialists, including contractors, painters, electricians, muralists, movers, installers, and other trades as needed for each project.
For full-service projects, we can help source contractors, obtain bids, and coordinate scheduling based on the project scope and availability. We review contractor qualifications and insurance information where applicable, while final contractor selection and agreements remain between the client and the contractor.
Once your design is finalized, we place orders for all furniture and design elements, tracking their progress and coordinating delivery locations with you during the waiting period. Most items typically arrive within 3–4 weeks, during which some contracted work may be completed.
We then allocate 1 week on-site at your property to manage the full installation process. During this time, we oversee furniture placement, coordinate with contractors to complete finishing touches, handle staging, and help manage the photoshoot. Our goal is to ensure your property is completely turnkey and ready to welcome guests.
Our service fee covers the design and project management services outlined in your proposal. Travel and other onsite expenses are billed separately when required and are not included in the service fee. This may include flights, lodging, ground transportation, parking, and other reasonable travel-related expenses.
You will also be responsible for all furniture, décor, materials, shipping, contractors, and other third-party project costs, such as painters, movers, photographers, installers, and specialty vendors. These expenses are separate from our design and project management fees and will be communicated and approved in advance whenever applicable.
This approach allows us to keep our service fees transparent while giving you flexibility to choose where and how your project budget is allocated.
Absolutely! We always ask our clients if they have a preferred cleaning team to collaborate with during install week. This allows us to guide the cleaners on specific details, such as the placement of throw pillows, blankets, and the proper bed setup. By setting these expectations upfront, the property will consistently reflect the intended design, ensuring it looks flawless for every guest.
Short-Term Rental Design
Your property,
elevated.
Guests don’t just book a place to sleep━they book an experience. Let’s design yours to stand out, earn 5 star reviews, and command premium rates.
5 ★
Premium
Higher
Guest Reviews
nightly rates
bookings
